Help Center

Getting Started 4

• Is my Tenantcube account free?
• Can I Sign up using Google or Facebook credentials?
• What if I forget my password?
• Will my co-applicant sign in using my credentials?

Profile Creation 7

• What is a Profile? Why should I create one?
• Where can I access my Tenantcube profile?
• Who can view my Tenantcube profile?
• Can I edit my Tenantcube profile?
• What is the difference between a profile and an application on Tenantcube?

See all 7 articles

ID Proof and Documents 8

• Should I add documents to my tenant profile?
• What is considered as ID proof in a rental application?
• What if I do not have a Tax ID or Driver’s license to add to my tenant profile?
• Why am I asked for my Paystub and employment letter in my tenant profile?
• What additional documents can I add to my Tenantcube profile?

See all 8 articles

Co-Applicant Information 9

• Who/what is a co-applicant?
• Do I have to add a co-applicant?
• Can I edit my co-applicant’s information?
• What is the difference between a co-applicant and a co-signer?
• Can I apply with different co-applicants for different properties?

See all 9 articles

Applying to a property 12

• How can I apply to a property using my Tenantcube profile?
• Can I apply to multiple properties with my Tenantcube profile?
• Can I provide different information for different properties?
• Can I submit an application if the co-applicant did not complete their profile?
• Where can I view the applications I submitted?

See all 12 articles

Data Security 2

• How is your data protected within Tenantcube?
• Where are Tenantcube data centers hosted?

Tenants 0

How to.. 6

• How to create a rental application on Tenantcube?
• How to add a co-applicant?
• How to apply for a property?
• How to invite a co-applicant?
• How to make changes to my application?

See all 6 articles

Getting Started 6

• What is Tenantcube?
• Terminology used in Tenantcube
• Adding a property to Tenantcube
• Adding units to a property
• Listing a property

See all 6 articles

Setting up 4

• How can I create an account with Tenantcube as a landlord?
• Is Business Name required?
• I did not receive the verification email on registration, what should I do?
• What would it cost to create an account on Tenantcube?

Manage Rental Property Portfolio 10

• How do I add my property on Tenantcube?
• I have a single family home and an apartment with multiple units that I manage. How do I list these properties on Tenantcube?
• What is the difference between single-unit and multi-unit properties?
• I do not have a property name, should I have one?
• What information do I need to create a property?

See all 10 articles

Property Listing and Applications 11

• How can I share my property with potential tenants?
• How can I list my unit?
• I have a private room to list, can I list it on Tenantcube?
• I am unable to list a unit, what could be the possible reasons?
• How is listing titles different from property names?

See all 11 articles

Settings 2

• What information is available in the Settings tab?
• How can I change my password?

Tenant Applications 6

• How will I receive an application from a prospective tenant?
• What actions can a landlord take on an rental application?
• What happens after a landlord approves an application?
• Will the applicant be notified if their application is declined?
• What is the difference between shortlist and approval of an application?

See all 6 articles

Digital Lease Agreements 8

• How to create an online lease agreement?
• I cannot find the standard lease template from my region. How can I create one?
• Can I upload my template and use it for all my leases?
• Can I file my paper-based agreement in Tenantcube?
• I am on the Free plan, can I access digital e-lease creation?

See all 8 articles

Receive Online Payments 1

• What payments can I collect through Tenantcube?