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How to set-up an account?
How do you set-up the account using 'Forgot password' option?
What happens once I sign-in to my Tenant account?
What is a Tenant profile? Why should I create one?
Where can I access my Tenant profile?
Who can view my Tenant profile?
Can I edit/delete information in my Tenant profile?
What is the difference between a profile and an application on Tenantcube?
ID Proof and Documents
Is it mandatory to add documents to my tenant profile?
What is considered ID proof in a rental application?
What if I do not have a Tax ID or Driver’s License to add to my Tenant profile?
Why is a SSN/SIN number essential for a Tenant profile?
Why is a letter of Employment essential for the property manager/owner?
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Who/what is a co-applicant?
Do all the co-applicants share the same login credentials?
What is the difference between a dependant and co-applicant
Can I submit an application if the co-applicant did not complete their profile?
Do I have to add a co-applicant?
View all 15
Applying to a property
How can I apply to a property using my Tenant profile?
What is a rental application?
How to create a rental application on Tenantcube?
Can I apply to multiple properties with one Tenant profile?
Can I provide different information for different properties?
View all 17
How is your data protected within Tenantcube?
Where are Tenantcube data centers hosted?
How to create a maintenance task?
How can a tenant communicate on a task created
Can a tenant withdraw a ticket
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