Help Center

Getting Started 4

• Is my Tenantcube account free?
• Can I Sign up using Google or Facebook credentials?
• What if I forget my password?
• Will my co-applicant sign in using my credentials?

Profile Creation 7

• What is a Profile? Why should I create one?
• Where can I access my Tenantcube profile?
• Who can view my Tenantcube profile?
• Can I edit my Tenantcube profile?
• What is the difference between a profile and an application on Tenantcube?

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ID Proof and Documents 8

• Should I add documents to my tenant profile?
• What is considered as ID proof in a rental application?
• What if I do not have a Tax ID or Driver’s license to add to my tenant profile?
• Why am I asked for my Paystub and employment letter in my tenant profile?
• What additional documents can I add to my Tenantcube profile?

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Co-Applicant Information 9

• Who/what is a co-applicant?
• Do I have to add a co-applicant?
• Can I edit my co-applicant’s information?
• What is the difference between a co-applicant and a co-signer?
• Can I apply with different co-applicants for different properties?

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Applying to a property 12

• How can I apply to a property using my Tenantcube profile?
• Can I apply to multiple properties with my Tenantcube profile?
• Can I provide different information for different properties?
• Can I submit an application if the co-applicant did not complete their profile?
• Where can I view the applications I submitted?

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Data Security 2

• How is your data protected within Tenantcube?
• Where are Tenantcube data centers hosted?

How to.. 6

• How to create a rental application on Tenantcube?
• How to add a co-applicant?
• How to apply for a property?
• How to invite a co-applicant?
• How to make changes to my application?

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