Help Center

Getting Started 6

• What is Tenantcube?
• Terminology used in Tenantcube
• Adding a property to Tenantcube
• Adding units to a property
• Listing a property

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Setting up 4

• How can I create an account with Tenantcube as a landlord?
• Is Business Name required?
• I did not receive the verification email on registration, what should I do?
• What would it cost to create an account on Tenantcube?

Manage Rental Property Portfolio 10

• How do I add my property on Tenantcube?
• I have a single family home and an apartment with multiple units that I manage. How do I list these properties on Tenantcube?
• What is the difference between single-unit and multi-unit properties?
• I do not have a property name, should I have one?
• What information do I need to create a property?

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Property Listing and Applications 11

• How can I share my property with potential tenants?
• How can I list my unit?
• I have a private room to list, can I list it on Tenantcube?
• I am unable to list a unit, what could be the possible reasons?
• How is listing titles different from property names?

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Settings 2

• What information is available in the Settings tab?
• How can I change my password?

Tenant Applications 6

• How will I receive an application from a prospective tenant?
• What actions can a landlord take on an rental application?
• What happens after a landlord approves an application?
• Will the applicant be notified if their application is declined?
• What is the difference between shortlist and approval of an application?

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Digital Lease Agreements 8

• How to create an online lease agreement?
• I cannot find the standard lease template from my region. How can I create one?
• Can I upload my template and use it for all my leases?
• Can I file my paper-based agreement in Tenantcube?
• I am on the Free plan, can I access digital e-lease creation?

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Receive Online Payments 1

• What payments can I collect through Tenantcube?