Help Center

Basic Terminology 9

• What is the difference between a property and a unit?
• What is a Single-Unit?
• What is a Multi-unit?
• How to add a property to my Tenantcube profile
• How to add units to a property listed on Tenantcube?

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Setting up 4

• How can I create an account with Tenantcube as a property owner/manager?
• Is a business name required?
• I did not receive the verification email on registration, what should I do?
• What would it cost to create an account on Tenantcube?

Manage Rental Property Portfolio 9

• I own a single family home and an apartment that I manage. How do I list these properties on Tenantcube?
• What is the difference between single-unit and multi-unit properties?
• I do not have a property name, should I have one?
• What information do I need to create a property?
• Can I add unique features to each unit in my multi-unit property?

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Property Listing and Applications 10

• How can I share my property with potential tenants?
• How can I list my unit?
• I have a private room to list, can I list it on Tenantcube?
• I am unable to list a unit, what could be the possible reasons?
• How is listing titles different from property names?

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Rental Applications 7

• How will I receive an application from a prospective tenant?
• What actions can a landlord take on a rental application?
• What happens after a landlord approves an application?
• Will the applicant be notified if their application is declined?
• What is the difference between shortlist and approval of an application?

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Digital Lease Agreements 8

• I cannot find the standard lease template from my region. How can I create one?
• How to create an online lease
• Can I upload my own template and use it for all my leases?
• Can I upload my paper-based agreement in Tenantcube?
• I am on the Free plan, can I access digital e-lease creation?

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Receive Online Payments 3

• What payments can I collect through Tenantcube?
• How do I set up online payment for rent in Tenantcube?
• How do I setup automatic rent debits for tenants?

Settings 1

• What can I do with the Settings page as a Landlord?